WELIVE TO SERVE

Visit Us in Gasoline Alley for Expert Bike Service Whether you need a full tune-up or a quick repair, our team in Gasoline Alley is here to keep your ride in top shape. We offer everything from comprehensive service packages to on-the-spot fixes. Alberta’s riding season is short and sweet, which means spring and summer can get busy fast—so for major service, we recommend calling or emailing ahead to book your appointment.

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Expert E-Bike, Bicycle, eFoil, and SkiByk Service at WeLive Inc.

When your adventure gear needs professional attention, trust the experts at WeLive Inc. We are your dedicated e-bike service centre for all of Central Alberta, conveniently located for all your bike repair needs.

E-Bike Service Specialization

We understand that e-bikes are a major investment requiring specialized care beyond what a traditional bike shop can offer. Our technicians are factory-trained and highly experienced in diagnosing complex electrical and mechanical issues. We are proud to employ a certified Bosch technician who can perform firmware updates, capacity checks, and in-depth diagnostics on the industry's leading motor systems (Bosch, Shimano, etc.). Whether you need a simple tune-up for your Trek or a complete overhaul on your BULLS eMTB, look no further for expert Red Deer ebike repair. We ensure your valuable equipment is handled with the precision and care necessary to keep you safely enjoying the trails.

Specialized Service

Beyond two wheels, WeLive Inc. is uniquely positioned to service your adventure lifestyle gear:

  • Fliteboard eFoil Service: We are a licensed and authorized Fliteboard Service provider, offering expert diagnostics, repairs, and battery maintenance to keep you gliding smoothly over the water. Trust our certified team to handle your Fliteboard with official parts and protocol.
  • SkiByk Services: We offer full maintenance, repairs, and tuning for your SkiByk, ensuring the frame, suspension, and runners are perfectly prepared for the Alberta slopes.

Ready to get back out there? Don't let downtime cost you adventure time. Book your service appointment with the premier e-bike and specialty equipment e-bike service centre today.

Own an E-Bike From a Brand We Don't Carry?

E-bikes from online-direct or discontinued brands can be some of the hardest to service — proprietary electronics, hard-to-source parts, and error codes that don't tell us (or you) much on their own. We still want to help where we can, through a process built to protect both you and us from surprises.

Our $20 Third-Party E-Bike Consultation

  1. Book a $20 consultation. Bring your bike in (or call ahead) and we'll hear you out and take a look. This fee covers our time and an initial assessment — it does not include hands-on diagnostic work, which is billed separately at our standard $105/hour rate if needed.
  2. We investigate and send you a quote. If we can identify the part(s) needed, we'll email you a clear breakdown of parts and labor costs.
  3. You approve and prepay. We don't place any part order until it's paid in full — no surprise invoices later.
  4. Take your bike home. You're not without your bike while parts are on order — just bring it back in once we let you know everything's arrived.
  5. We complete the repair. Once parts are in and your bike's back with us, we get to work.

We're upfront about this: because of proprietary systems and, in some cases, manufacturers no longer in business, we can't guarantee every issue gets fully resolved. What we can guarantee is an honest process — you'll always know where things stand, and what they cost, before you spend another dollar.

Ready to get started? Call us at (403) 342-9558 or use the booking form below and mention it's for a non-WeLive-brand e-bike.

Bike and eBike Services

WeLive Basic Tune – $149.99 (E-Bike surcharge +$39.99)

At WeLive, we take pride in keeping your bike running smoothly and safely. Our Basic Tune covers all the essentials to get you back on the road with confidence:

Frame

  • Clean and inspect frame, dropouts, and fork for signs of fatigue or damage.

Wheels

  • Secure axle nuts or skewers.
  • (Wheel truing and spoke replacements available at additional cost.)

Tires

  • One flat repair or tire installation included.
  • Inflate tires to manufacturer’s recommended pressure.
  • (Hub-drive E-Bike wheels not included in flat repair coverage.)

Drivetrain

  • Check and adjust derailleur limit screws, cable tension, and derailleur height/angle.
  • Align derailleur hanger for precise shifting.
  • (Gear cables and casings extra.)

Brakes

  • Adjust cable tension for balanced lever pull.
  • Set brake shoe height, angle, and toe-in; confirm rim brake centering.
  • Align disc brake calipers for rotor clearance.
  • Straighten rotor if possible.
  • (Brake bleeds, cables, and casings extra.)

General Adjustments

  • Tighten and align stem, handlebar, seat, controls, seat post, pedals, and crankarms.

Clean & Lubricate

  • Wipe down bike, wheels, and components.
  • Lubricate drivetrain and derailleur pivots.

E-Bike Surcharge – $39.99

  • Firmware/software update and system check.
  • Heavy lift/weight handling surcharge.

Important Notes

  • Additional labour charges apply for tube, parts, and accessory installations.
  • Shop supplies, parts, and GST are extra.
  • Brake bleeds billed separately.


Parts Installation Included:N/A

WeLive Essential Tune – $224.99 (E-Bike surcharge +$39.99)

For riders who want the most comprehensive care, the Essential Tune builds on our Basic Tune with deeper adjustments, precision checks, and a full clean. Perfect for keeping your bike in peak condition all year long.

Wheels

  • Adjust front and rear hub bearings.
  • True both wheels radially and laterally as much as possible.
  • Check and adjust spoke tension.
  • (Spoke replacement extra.)

Tires

  • Flat repair or installation of both front and rear tires included.
  • (Hub-drive E-Bike wheels extra.)

Brakes

  • Perform pad and rotor bed‑in process for optimal braking performance.

Headset

  • Inspect headset bearings for proper adjustment.
  • Adjust as needed for smooth steering.

Bottom Bracket & Cranks

  • Check and adjust bottom bracket.
  • Ensure cranks are tight and properly aligned.
  • (Installation extra.)

Clean & Finish

  • Complete wash and wipe down of bike, wheels, and components.

Installations

  • Installation of most parts and accessories included:ChainCassetteBrake padsCables/housingTires/tubesGripsHandlebars/stems

E-Bike Surcharge – $40

  • Firmware/software update and system check.
  • Heavy lift/weight handling surcharge.

Important Notes

  • Shop supplies, parts, and GST are extra.
  • Brake bleeds billed separately.

WeLive Overhaul Tune – $499.99(E-Bike surcharge +$39.99)

The Overhaul Tune is our most complete service package, designed for riders who want their bike fully refreshed from the ground up. Building on the Annual Tune, this service includes a full teardown, deep cleaning, and professional reassembly with premium care.

Frame

  • Labour for replacing frame pivot bearings.
  • (Parts extra.)

Suspension

  • Fork lower service and shock overhaul labour included.
  • (Parts extra; outsourced services may incur additional charges.)

Dropper Posts

  • Cable‑actuated dropper post: install new cable/casing and re‑grease.
  • (Includes new cable and casing. RockShox Reverbs and Fox Transfers may require additional service.)

Wheels

  • Clean and inspect hub parts.
  • Re‑grease, install new ball/cartridge bearings, and adjust as needed.
  • (Cartridge bearings extra. Single spoke replacements included.)

Tires

  • Tubeless setup labour included.
  • (Parts and supplies extra.)

Drivetrain

  • Remove and degrease all drivetrain components.
  • Inspect for wear, re‑grease, reassemble, and adjust.
  • (Includes replacement of all gear cables and casings.)

Brakes

  • Brake bleeds included.
  • Replacement of brake cable and casing covered.

Headset

  • Clean, inspect, reinstall, and grease.
  • (New cartridge‑style bearings extra if required.)

Complete Clean

  • Full teardown of bike and components.
  • Degreasing, cleaning, re‑greasing, and professional reassembly.

Paint Protection

  • Enjoy 25% off labour for paint protection installation service.

E-Bike Surcharge – $40

  • Firmware/software update and system check.
  • Heavy lift/weight handling surcharge.

Important Notes

  • Shop supplies, parts, and GST are extra.

Frequently Asked Questions

How do I book a service appointment?

Call or email us to book, especially during peak spring and summer months when appointment slots fill up quickly. Walk-ins are welcome for quick fixes like flat repairs, subject to technician availability.

How long does a typical service take?

Basic Tunes are usually completed within 1-2 business days. Essential and Overhaul Tunes can take longer depending on parts availability and current shop volume, especially during peak season - we'll give you an estimated timeline when you drop off your bike.

Do you service e-bikes from brands you don't sell?

In many cases, yes. For e-bike brands we carry, our certified Bosch technician and factory-trained team handle service the same as any bike in our shop. For brands we don't carry or stock parts for, we offer a $20 Third-Party E-Bike Consultation: we'll hear you out, assess the bike, and give you a clear parts-and-labor quote before any work begins. Because these bikes often use proprietary electronics and hard-to-source parts, we can't guarantee a resolution in every case, but we'll always keep you informed and never charge for parts or labor without your prepayment first.

Do you service Fliteboard eFoils and SkiByks year-round?

Yes. We're a licensed and authorized Fliteboard service provider and offer full SkiByk maintenance, repairs, and tuning regardless of season.

What should I bring when I drop off my bike or e-bike?

Just the bike or e-bike itself. If you're having a specific issue, let us know the details when you book so our technicians can prepare any parts that might be needed.

Book Your Service Appointment

Tell us about your bike, e-bike, eFoil, or SkiByk and what it needs. We'll get back to you to confirm a drop-off time - booking ahead is recommended during peak spring and summer season.