What's included in each bike tune
WeLive Basic Tune – $149.99 (E-Bike surcharge +$39.99)
At WeLive, we take pride in keeping your bike running smoothly and safely. Our Basic Tune covers all the essentials to get you back on the road with confidence:
Frame
- Clean and inspect frame, dropouts, and fork for signs of fatigue or damage.
Wheels
- Secure axle nuts or skewers.
- (Wheel truing and spoke replacements available at additional cost.)
Tires
- One flat repair or tire installation included.
- Inflate tires to manufacturer’s recommended pressure.
- (Hub-drive E-Bike wheels not included in flat repair coverage.)
Drivetrain
- Check and adjust derailleur limit screws, cable tension, and derailleur height/angle.
- Align derailleur hanger for precise shifting.
- (Gear cables and casings extra.)
Brakes
- Adjust cable tension for balanced lever pull.
- Set brake shoe height, angle, and toe-in; confirm rim brake centering.
- Align disc brake calipers for rotor clearance.
- Straighten rotor if possible.
- (Brake bleeds, cables, and casings extra.)
General Adjustments
- Tighten and align stem, handlebar, seat, controls, seat post, pedals, and crankarms.
Clean & Lubricate
- Wipe down bike, wheels, and components.
- Lubricate drivetrain and derailleur pivots.
E-Bike Surcharge – $39.99
- Firmware/software update and system check.
- Heavy lift/weight handling surcharge.
Important Notes
- Additional labour charges apply for tube, parts, and accessory installations.
- Shop supplies, parts, and GST are extra.
- Brake bleeds billed separately.
Parts Installation Included:N/A
WeLive Essential Tune – $224.99 (E-Bike surcharge +$39.99)
For riders who want the most comprehensive care, the Essential Tune builds on our Basic Tune with deeper adjustments, precision checks, and a full clean. Perfect for keeping your bike in peak condition all year long.
Wheels
- Adjust front and rear hub bearings.
- True both wheels radially and laterally as much as possible.
- Check and adjust spoke tension.
- (Spoke replacement extra.)
Tires
- Flat repair or installation of both front and rear tires included.
- (Hub-drive E-Bike wheels extra.)
Brakes
- Perform pad and rotor bed‑in process for optimal braking performance.
Headset
- Inspect headset bearings for proper adjustment.
- Adjust as needed for smooth steering.
Bottom Bracket & Cranks
- Check and adjust bottom bracket.
- Ensure cranks are tight and properly aligned.
- (Installation extra.)
Clean & Finish
- Complete wash and wipe down of bike, wheels, and components.
Installations
- Installation of most parts and accessories included:ChainCassetteBrake padsCables/housingTires/tubesGripsHandlebars/stems
E-Bike Surcharge – $40
- Firmware/software update and system check.
- Heavy lift/weight handling surcharge.
Important Notes
- Shop supplies, parts, and GST are extra.
- Brake bleeds billed separately.
WeLive Overhaul Tune – $499.99(E-Bike surcharge +$39.99)
The Overhaul Tune is our most complete service package, designed for riders who want their bike fully refreshed from the ground up. Building on the Annual Tune, this service includes a full teardown, deep cleaning, and professional reassembly with premium care.
Frame
- Labour for replacing frame pivot bearings.
- (Parts extra.)
Suspension
- Fork lower service and shock overhaul labour included.
- (Parts extra; outsourced services may incur additional charges.)
Dropper Posts
- Cable‑actuated dropper post: install new cable/casing and re‑grease.
- (Includes new cable and casing. RockShox Reverbs and Fox Transfers may require additional service.)
Wheels
- Clean and inspect hub parts.
- Re‑grease, install new ball/cartridge bearings, and adjust as needed.
- (Cartridge bearings extra. Single spoke replacements included.)
Tires
- Tubeless setup labour included.
- (Parts and supplies extra.)
Drivetrain
- Remove and degrease all drivetrain components.
- Inspect for wear, re‑grease, reassemble, and adjust.
- (Includes replacement of all gear cables and casings.)
Brakes
- Brake bleeds included.
- Replacement of brake cable and casing covered.
Headset
- Clean, inspect, reinstall, and grease.
- (New cartridge‑style bearings extra if required.)
Complete Clean
- Full teardown of bike and components.
- Degreasing, cleaning, re‑greasing, and professional reassembly.
Paint Protection
- Enjoy 25% off labour for paint protection installation service.
E-Bike Surcharge – $40
- Firmware/software update and system check.
- Heavy lift/weight handling surcharge.
Important Notes
- Shop supplies, parts, and GST are extra.
Prefer to DIY? Shop Maintenance Essentials
Frequently Asked Questions
How do I book a service appointment?
Call (403) 342-9558, email info@welive.fun or use the booking form on this page. Booking ahead is best during peak season. Walk-ins are welcome for quick jobs like a flat repair or a hand wax, subject to technician availability.
How long does a typical service take?
Bikes: Basic Tunes are usually done within 1-2 business days; Essential and Overhaul Tunes can take longer depending on parts and shop volume. Skis and snowboards: because every tune is done by hand, we'll give you a ready time when you drop off. We'll always give you an estimate up front.
Is the binding mount free with new skis or a snowboard?
Yes. When you buy skis or a snowboard together with bindings at WeLive, we mount them for free.
Why hand tuning instead of a machine?
A hand tune lets an experienced tech look at and work on your own skis or board, edge by edge, instead of running them through a machine built for rental fleets. We don't use a base grinder, so if your base has deep damage that needs a stone grind, we'll tell you before we start.
Do you service e-bikes from brands you don't sell?
In many cases, yes. For e-bike brands we carry, our certified Bosch technician and factory-trained team handle service the same as any bike in our shop. For brands we don't carry or stock parts for, we offer a $20 Third-Party E-Bike Consultation: we'll hear you out, assess the bike, and give you a clear parts-and-labor quote before any work begins. Because these bikes often use proprietary electronics and hard-to-source parts, we can't guarantee a resolution in every case, but we'll always keep you informed and never charge for parts or labor without your prepayment first.
Do you service Fliteboard eFoils and SkiByks year-round?
Yes. We're a licensed and authorized Fliteboard service provider and offer full SkiByk maintenance, repairs, and tuning regardless of season.
What should I bring when I drop off my gear?
Just the bike, e-bike, skis, snowboard or SkiByk. For a binding mount or adjustment, please bring your boots. If you're having a specific issue, let us know when you book so we can have any parts ready.
Book Your Service Appointment
Tell us about your bike, e-bike, skis, snowboard, eFoil or SkiByk and what it needs. We'll get back to you to confirm a drop-off time. Booking ahead is recommended in peak season.